A combination of using latest generation Tanalith wood preservative, careful pre-treatment timber preparations, the use of high quality pine timbers and approved treatment procedures allow us to offer a 15 year TREAT-RIGHT performance warranty.
This warranty is available on Hutton garden and landscaping products and also on the Severn Valley range of decking and cladding products.
The 15 year TREAT-RIGHT performance warranty covers the failure of these products from wood decay and insect attack giving you total confidence in their long term performance.
Covered is the cost of re-supply by Severn Valley Woodworks, or the re-supply by Severn Valley Woodworks (at our discretion), of a component that is proven to have failed as a result of wood decay or insect attack within a 15 year period from the initial purchase. It does not cover the costs of removal or reinstatement of such components or consequential costs or loss due to failure of the component.
The term ‘wood decay’ as used in the warranty refers to wood destroying fungi that feed on and degenerate the wood cell walls. It excludes staining and mould fungi associated with the weathering of wood.
The term ‘insect attack’ refers to attack by wood digesting insects that destroy the timber structure.
The term ‘failure’ refers to damage caused by insects and/or fungi to such an extent that the component is no longer fit for purpose.
This warranty does not affect the statutory rights of consumers.
1. The Severn Valley Woodworks or Hutton Garden Products range of products should only be used for the purpose they were designed for. For instance, the products can be placed in ground contact (surface contact) but must not be embedded within the ground (below the surface).
2. Should the Severn Valley Woodworks or Hutton Garden Products range of pressure treated timbers be cross cut, notched or bored during installation, the exposed surfaces must be brushed with a suitable end-grain preservative to maintain the integrity of the treatment. Always follow the end grain product manufacturer’s instructions.
3. Any Severn Valley Woodworks or Hutton Garden Products range of products which are further processed, e.g. planed, must be returned to Severn Valley Woodworks for re-treatment.
4. A proof of purchase invoice must be supplied with any claim made.
Any Severn Valley Woodworks or Hutton Garden Products range of pressure treated timber components supplied for use outside of European markets.